COVID-19 Update – Changes to our services

Today, the Victorian government announced a seven-day lockdown starting at 11:59 pm tonight in a bid to curb the state’s growing coronavirus outbreak.

That means there will be five reasons to leave your home: shopping for the things you need, care and caregiving, exercise, work if it is essential, and being vaccinated.

We will be closing our offices in Bendigo and Mildura to the public. Staff who can work remotely will do so.  However, essential workers will be onsite as necessary. Our phone lines will remain open, and our on-call service will continue to operate after-hour business hours and on weekends as usual.

Face masks will need to be worn indoors and outdoors – whenever you leave home. We encourage staff and participants to start sooner rather than later.

Pfizer vaccinations are now available for people between the ages of 40 and 49. We strongly encourage our staff to follow the government recommendation to be vaccinated if eligible. Information on how to book a vaccination can be found on the Department of Health website.

Public gatherings cannot go ahead. As such, we will be putting all group programs on hold for the foreseeable future. We will advise you when these services return.

For school students, that means learning from home, unless they need onsite supervision as the children of essential workers. Our Outside School Hours Care programs at Bendigo Special Developmental School and Kaliana School Bendigo will continue for the children of essential workers and vulnerable students.

Generally, you won’t be able to have visitors to your home. However, if you live alone, you can make a bubble with another person. These restrictions do not affect community facilitators and other support workers who can continue to enter your home to provide care.

Exercise and shopping are limited to five kilometres from your home. If there are no shops in your five-kilometre radius, you can travel to the ones closest to you. Your community facilitator will still be able to support you with these essential activities, such as grocery shopping, going to the pharmacy and exercising, should you wish them to.

In our hospitals, visitors will be permitted only for the end of life, to support a partner during birth, or a parent accompanying a child. Again, community facilitators can accompany you to medical appointments, vaccinations and hospital as needed. Please do not delay medical treatment unless advised by your doctor.

Finally, if you show any signs or symptoms of COVID-19, please get tested, isolate, and notify our office of your condition to make support arrangements.

To stay up-to-date with the latest COVID-19 announcements from the Victorian Government, visit

Stay safe!

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